Privacy

Privacy Policy

Who handles your enquiry

StayBoost receives property service enquiries through this website. Contact the team using the details below for a privacy question or a request relating to your information.

Information you choose to provide

The enquiry form collects your name, property details, preferred contact method, relevant contact information, service interests and any optional details you submit. It records permission to contact you about the request and, separately, your optional marketing preference. Please do not send guest records, passwords, confidential commercial documents or agent contact lists.

How information is used

Enquiry information is used to review the request, assess service suitability, contact you and manage the resulting conversation. Submission does not confirm service acceptance or Agent Mapping eligibility. Marketing permission is optional and is not required to make an enquiry.

Storage and service providers

Enquiries are stored in a private area of WordPress, restricted to authorised administrators. An email notification links the team to the saved enquiry. Hosting and email providers may process associated data; the operator must confirm its actual providers and any international transfers before publication.

Spam protection and essential requests

The form uses security tokens, a completion-time check and short-lived request limits. Rate limits use a keyed hash of the connection address rather than storing the raw address in the enquiry. Hosting security logs may be retained separately under the host’s practices. This package does not enable advertising trackers or external analytics by default.

WhatsApp and other external services

Selecting a WhatsApp link opens an external service governed by its own terms and privacy practices. The link contains only a generic service message; this website does not silently copy your form entries into it.

Retention and your choices

The operator should keep enquiries only as long as needed for the request, an ongoing relationship or a documented obligation. A private retention review date helps the team review records; deletion is manual. Contact StayBoost to ask about access, correction, withdrawal of optional marketing permission or deletion, subject to applicable requirements.

Policy updates

The operator should date and review this policy when its services, providers or data practices change. No claim of legal compliance is established by this draft.