PRACTICAL REVENUE SUPPORT
Guest Messaging & Review Responses
for Hotels and Villas
Stayboost handles guest messages and review responses during the setup package’s first month and throughout ongoing revenue management. We agree channels, response hours and escalation with your property team, who continue to host guests on site.
01
Guest messages
Respond to guest questions using accurate property information, booking policies and the agreed communication channels.
02
Review responses
Prepare and publish professional responses to guest reviews, escalating issues that need your property team’s attention.
03
Clear coverage and handover
Agree response hours and escalation before starting. For setup-only clients, we train your staff to take over messaging and review responses after the first month.
Compare service scope and fees
RELATED SUPPORT
Choose the next step for your property.
PRACTICAL QUESTIONS
Who deals with an issue at the property?
Your on-site team handles operational issues and service recovery. Stayboost escalates messages that need their attention using the agreed contacts and process.
YOUR PROPERTY. YOUR NEXT STEP.
More time for your guests.
More focus on your revenue.
Tell us where your property is today. We’ll help you choose the right support.
